While Apple’s iPod shuffle is a relatively simple device with few opportunities for problems to occur, a few issues have popped up with the low-cost music player.
Some eMac and iMac G3 users have reported prolems in connecting the iPod shuffle to their computer. Because of the device’s width, the iPod shuffle cannot be connected to the USB port on the side of these systems.
eMac and iMac G3 owners can connect the device to their Apple keyboard if they are running Mac OS X 10.3.6 or later, however, the iPod shuffle will not charge from the keyboard—only sync. Apple recommends that users purchase the iPod shuffle Dock or a USB extension cable if they want to be able to charge the device with the all-in-one Macs.
Apple said this issue could occur with “any computer, display, or USB hub with recessed or closely spaced USB ports,” including Apple’s 17-inch Studio Display 17 (ADC), certain Xserve configurations, and possibly a variety of PCs.
Apple has also detailed an issue in which the iPod shuffle may not play AAC music files that were not originally encoded with iTunes. “If you try to play a song on iPod shuffle that was encoded in AAC format (.M4A) by an application other than iTunes, iPod shuffle may not play it and skip to the next song,” Apple says. “To prevent this from happening, always use iTunes to encode songs to AAC for iPod shuffle play.” Songs purchased from the iTunes Music Store are not affected.
