BusineesWeek’s Alex Salkever has written an article about the recent ‘iPod Dirty Secret’ video by the Neistat brothers, and applauds their actions in the hopes to teach Apple a lesson.
“This situation is hardly unique to Apple.
Most computer owners I know say the support they receive, Wintel or Mac, is spotty at best. And to be fair, my experience with support from other PC companies has been on par with my experiences with Apple.
Most computer users just seem to shrug and live with it. That’s not a good thing, in my view.
