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News › iPhone

iPhone

AT&T cuts off online iPhone sales in NYC (updated)

Last updated: May 13, 2021 6:38 am UTC
By Charles Starrett

AT&T has abruptly ceased online iPhone sales to customers in the New York City area without explanation. The Consumerist reports that a NYC-based reader alerted them to the issue after receiving a message from the AT&T site that the iPhone was unavailable.


Later checks found that no zip code in New York City, or in the suburbs of Westchester County or northern New Jersey, would allow for an online iPhone purchase, either. The site contacted AT&T Customer Service via online chat to ask about the issue, and was told that “the phone is not offered to you because New York is not ready for the iPhone.

You don’t have enough towers to handle the phone.” In a written statement, AT&T spokesman Fletcher Cook was not as forthcoming, saying only that the company “periodically modify our promotions and distribution channels.” The iPhone remains available through AT&T and Apple Retail stores throughout the city.

Update: AT&T is resuming online iPhone sales in NYC, according to the AP.


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