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News › Apps › Apple Music

AppleApple MusiciTunes

Apple admits Apple Music still needs work, says iTunes downloads remain strong

Last updated: May 16, 2021 3:28 pm UTC
By Jesse Hollington

Speaking to The Guardian, Apple has admitted that it still has “homework to be done” on the Apple Music service. Oliver Schusser, the vice president of iTunes International, told the Guardian that a lot of work is still being put into improving the service, with “teams all around the world” focusing on editorial and playlists, but also adding features and “cleaning up certain things.” When asked about usability criticisms that have been levied against the service, Schusser reiterated that the service remains a priority for Apple, noting that it was a very big launch and they’re getting a “ton of feedback” but are “obviously trying to make it better every day.” Schusser also confirmed that Apple remains on track to launch Apple Music for Android devices and Sonos players this fall.


Schusser also stated that the download business has been “really, really healthy,” and iTunes continues to be a big part of Apple’s business on which they are still focused, as well. Dr.

Dre’s recent release of “Compton: A Soundtrack Album” was streamed 25 million times in its first week, however, it still sold nearly 500,000 iTunes downloads in the same time frame. Schusser holds up Compton as a “really good example of how streaming and downloads can be successful side-by-side,” stated that they’ve proven “when there’s great content, customers will buy as well as listen.”

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