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Best Features to Look for in Cross-Device Email Marketing

Last updated: Dec 12, 2024 1:26 pm UTC
By Lucy Bennett
Best Features to Look for in Cross-Device Email Marketing

Emails are viewed on a variety of devices these days, including smartphones, laptops, and tablets. Each one comes with its own set of challenges, since an email that looks clear and well-organized on a larger screen might not translate as well to a smaller one.


To make sure emails work well across all devices, it’s important to use tools and strategies that adapt to different screen sizes.

Best Features to Look for in Cross-Device Email Marketing

Well-designed email marketing campaigns take these challenges into account, ensuring that messages are consistent, easy to read, and engaging no matter where they’re viewed.

Mobile Responsiveness

Mobile responsiveness is one of the most important features of any email marketing platform. It ensures that emails automatically adjust to fit the screen they are being viewed on. Without this, emails can look cluttered or require too much scrolling.


A good example is ASOS, which adjusts its email layouts to fit different screen sizes. On mobile devices, ASOS increases font sizes and uses simple black text on a white background, making content easy to read without zooming. This approach enhances readability and keeps the design clean.

Songkick provides another great example, with email layouts that adapt perfectly to smaller screens. They use clear, easy-to-tap call-to-action buttons and ensure that images and text stack correctly for mobile readers.

This highlights why mobile-friendly design tools are no longer optional, but an unavoidable part for successful campaigns.


Integration with Apps and Software

When selecting the best email marketing platforms, integration capabilities play a large role. Many businesses use tools like CRM systems, analytics software, and scheduling apps to manage their operations.

An email platform that works smoothly with these tools makes it easier to handle customer data, track campaign performance, and automate tasks without interruptions.

This is particularly important for small businesses that use email marketing to stay efficient with limited resources. The process is further made more simple by syncing with popular tools like Salesforce, Google Analytics, or HubSpot. Platforms that for instance work well with macOS and iOS are especially useful for teams that rely on Apple devices.


Tools like Apple Calendar syncing and automation through Shortcuts help keep tasks organized and make managing campaigns easier across different devices.

Platforms that support such integrations save time, reduce manual errors, and help deliver cohesive, professional campaigns across all devices.

Consistent User Interface

Having a consistent user interface across devices is important for making email marketing easy to manage and more effective.

A consistent interface makes it easier for marketers to work without having to relearn how things work when they switch between devices. It also helps ensure that emails look good and work properly no matter what device the recipient is using.

Brands like Apple and Nike excel in this area. Apple’s emails maintain a clean and uniform design, no matter if they’re viewed on a desktop or a mobile device, ensuring that images and text are appropriately scaled for readability.

Nike’s promotional emails have responsive layouts that adapt easily to different screen sizes, providing a cohesive experience for the reader. This consistency helps keep readers interested and makes the brand feel more recognizable across different devices.


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